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Delivered right to your door

Min order $125

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"Birch + Fog focuses on plant-powered wellness essentials that elevate your mind, nourish your body, and enhance your perception of beauty while embracing the whole of the human experience. When I read this, it made me want to collaborate with the brand immediately, because it’s more than to get a “high,” but rather focusing on your mind and soul with the help of plant-powered products."
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DAVNEET DHILLON
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Get Free Shipping on all orders over $125!

Thank you for visiting and shopping at Birch + Fog. We are committed to shipping packages directly to your door, wherever possible!

$125 order value is calculated after all discounts and credits before taxes.

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Shipment Processing Time

All orders are processed within 1-2 business days. Orders are processed Monday to Friday except for statutory holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment Delivery Providers

We use several different shipment providers based on the location we are shipping to and the reliability of providers in each region. If you have a specific preference in shipment provider, please inform our Experience Concierge team with your Order Number within an hour of placing your order.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

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Ground Shipping

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Express Shipping

Estimated delivery time

3-7 business days

2-3 business days

Shipment cost

$15 | Free for Orders over $125

$25 | $15 for Orders over $125

~ Delivery delays can occur during busy shopping seasons. Free Shipping on Orders over $125 is calculated on order value after credits and discounts before taxes ~

Shipment Destinations & P.O. boxes

B+F Shipping

Birch + Fog only ships to addresses within Canada, including P.O. Boxes. Customers are welcome to utilize shipping services such as Reship to receive packages outside of our supported regions.

Shipment Confirmation & Order Tracking

B+F Shipping

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

B+F Shipping

Birch + Fog is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).

Damages During Shipping

B+F Shipping

Birch + Fog is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim as the shipper may need this for the claim. We also recommend taking pictures of any shipping defects as it helps with your claim.

International Shipping

B+F Shipping

Birch + Fog only ships within supported regions in Canada. Customers are welcome to utilize international shipping services such as Reship to receive packages outside of our supported shipping regions.

Returns

B+F Shipping

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Disclaimers:

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